Key Responsibilities :Roles & Responsibilities - Customer Care ExecutiveManage the email backend/customer service vertical along with a team of executives.Handle and resolve customer queries and complaints received through email and calls.Ensure timely and accurate resolution of customer issues within defined SLAs.Resolve escalated complaints received from customers, agents, and advisors.Understand customer problems and identify appropriate solutions and
Key Responsibilities Handle customer inquiries and complaints through multiple channels. Manage order tracking, returns, replacements, refunds, and delivery-related issues. Respond to customer messages on marketplaces and the company website. Coordinate with warehouse, logistics, sales, and marketing teams for issue resolution. Maintain customer records and prepare service reports. Monitor customer reviews and collect feedback for process
Position- Customer Handling Supervisor ( KAM )Location: Mumbai Qualification- Any Graduate Job Responsibilities:Customer Relationship Management:Act as the primary point of contact for customers, ensuring their queries and issues are handled promptly and professionally.Basic computer MS word Excel, PowerPoint skills and mail chat Data maintenance MIS preparation & PPTBuild and maintain strong, long-term customer relationships to support business
Job Title: Door-to-Door Field ExecutiveLocation: SalemField-based (Assigned zones/wards)Job Summary:The Door-to-Door Field Executive is responsible for visiting households and commercial establishments to support Suez project activities such as waste collection awareness, water service coordination, customer engagement, and issue resolution.Key Responsibilities:Conduct door-to-door visits in assigned areas on a daily basisCreate awareness about:Waste