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- pune, maharashtra
Role: Customer Experience ProcessLocation: Pune, HinjewadiShift: General / UKKey Responsibilities Global Process Design & ; TransformationDesign and document future-state O2C processes, emphasizing event-driven orchestration and exception-based execution.Embed new ways of working that shift teams from transactional processing to proactive event management.Set global standards for touchless order processing, intelligent exception handling, and consistent16 october 2026
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