For an employee insurance and health benefits organization focused on making health insurance simple, accessible and inclusive for modern organizations.About the Role1. The Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts.2. The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely resolution and exceptional service tailored
Order entry, orders realignment as per OTC policy and order cancellationb. Provide PI for payment, follow up for paymentc. Get credit clearance from financed. Follow up with logistics for dispatche. Get dispatch details and share with sales and customersf. Support in process standardization and SOP creationg. Act as backup of other CSEs in case of leaves or emergenciesh. Provide business intelligence (daily sales reports, backorder reports, process
Position SummaryThe Warranty Support Engineer is responsible for managing warranty claims, providing technical support, analyzing product failures, ensuring compliance with warranty policies, and driving customer satisfaction through effective issue resolution.Key ResponsibilitiesEnsure compliance with company warranty policies and procedures.Provide technical guidance and troubleshooting support to TS team and customers with the help of suppliers.
Role : Customer Care Voice AssociateJob Purpose:We are searching for talent to passionately serve our customers & company, and we want you!Bangalore is growing, and Customer Care is no exception. We are looking for an Customer Care VoiceAssociate in Bangalore to deliver best in class Customer Care support. Key Responsibilities:The position will play an integral part in the company's growth initiatives including but not limited to:* Handle inbound calls
Essential * Proven experience within a similar role as a Service Transition Manager, in a multi technology environment with extensive previous senior Service Transition and/or project management experience * Proven understanding of change management processes in a fully change managed environment (ITIL) * Excellent interpersonal skills, ability to negotiate and influence wide range of stakeholders * Experience in transitioning large scale projects