6 remote customer service jobs found in haryana.

Facility Executive –Facility Executive - Soft Services role involves managing various aspects related to facilityoperations and services.Main Responsibilities:• Site Operations Management:o Monitor and oversee housekeeping-related activities within the facility.o Arrange consumables and supplies for client or VIP visits.o Interface with pest control for pest management activities.o Monitor mailroom operations.o Prepare daily, weekly, and monthly reports.o

Key ResponsibilitiesEmpathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high

Key Responsibilities • Achieve monthly and quarterly revenue targets• Drive footfall growth and business development initiatives• Own full centre-level P&L; performance• Control costs and drive margin optimisation• Lead Assistant Managers and Supervisors• Approve rosters, leaves, and manpower planning• Coordinate with marketing team for campaigns and promotions• Monitor campaign ROI and local partnerships• Oversee high-value events and party bookings•

We are looking for an enthusiastic and communication-driven Telecaller to join our Voice Process team. Outbound/Inbound Calling: Make outbound calls to prospective customers using a provided database, or answer inbound customer calls to assist with inquiries.Customer Query Resolution: Address customer complaints, questions, or issues promptly and professionally to ensure high customer satisfaction.Follow-ups: Conduct regular follow-up calls with potential

Roles and Responsibilities : Handle and solve customer queries through various channels, including calls, chats, and mails.Respond to customer inquiries, requests, and complaints via phone (inbound and outbound), email, chat, and social media.Serve as the primary contact and provide first-level support for clientsProvide information about products, services, and company policies.Aspirate to deliver an excellent customer experience via chats, back office,

JD : Customer ServiceCustomer care representatives assume responsibility for the client’s issue and serve as the sole point of contact for all the questions regarding the troubleshooting process. This includes providing the client with information on the anticipated time of resolution to regularly provide updates on the status of the taskMeet call handling quotas and individual and team sales targetsGather and analyse client data to identify possible