Key ResponsibilitiesCustomer Focus• Accurately manage customer master creation, updates, and amendments.• Resolve customer payment discrepancies promptly.• Issue customer statements and account reconciliations.• Liaise with customers and onshore teams regarding outstanding receivables.Financial Responsibilities • Execute end-to-end AR operations in compliance with internal financial controls.• Perform bank reconciliations and validate payment postings.•

High school diploma or equivalentPrevious experience in medical billing or revenue cycle managementKnowledge of medical billing software and insurance claim processing systemsStrong understanding of insurance guidelines and reimbursement processesExcellent communication and interpersonal skillsDetail-oriented and highly organizedAbility to multitask and prioritize workProblem-solving and critical thinking skillsAbility to work independently and as part of

(Accounts Receivable) callers in a BPO setting contact insurance companies to follow up on unpaid or denied claims.  This involves checking claim status, communicating with payers, resolving issues, documenting call details, and sometimes providing information on billing or payments.  By handling these calls, BPOs allow healthcare providers to focus on patient care and administrative tasks, making AR calling a common outsourced service. experience5