(Accounts Receivable) callers in a BPO setting contact insurance companies to follow up on unpaid or denied claims. This involves checking claim status, communicating with payers, resolving issues, documenting call details, and sometimes providing information on billing or payments. By handling these calls, BPOs allow healthcare providers to focus on patient care and administrative tasks, making AR calling a common outsourced service.
experience
5 ... (Accounts Receivable) callers in a BPO setting contact insurance companies to follow up on unpaid or denied claims. This involves checking claim status, communicating with payers, resolving issues, documenting call details, and sometimes providing information on billing or payments. By handling these calls, BPOs allow healthcare providers to focus on patient care and administrative tasks, making AR calling a common outsourced service.
experience
5