Key Responsibilities
Customer Engagement & Sales Support: Proactively greet walk-in customers, introduce ongoing offers, explain key product benefits, and assist shoppers in making purchase decisions.
Product Demos & Sampling: Set up, operate, and maintain clean demo counters or sampling stations in line with brand hygiene and presentation guidelines.
Merchandising & POSM Setup: Arrange products neatly on primary shelves, end-caps, and promotional kiosks; install and maintain point-of-sale materials (POSM) such as standees, posters, shelf strips, and price tags.
Shelf Replenishment & Stock Checks: Monitor floor stock continuously during peak hours, coordinate with backroom or depot staff to refill empty shelves, and follow First-In, First-Out (FIFO) stock rotation.
Daily Sales & Activity Reporting: Log daily unit sales, customer footfall, and sample consumption accurately using a mobile reporting app or end-of-day shift sheet.
Market & Shopper Feedback: Share customer reactions, common queries, and visible competitor promotions with the reporting manager.