Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.
We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.
At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.
We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
Key Role and Responsibilities
Support our onshore team with reports for their review. Some of the reports are mentioned below:Pre-Bill Audit Report
Low MU Report
Pay Type Audit
Employee Class Audit
TPV Rate (no OT) Audit
Weekly Perm Report Population
SVG Customer ID Audit
AWO Finishes Report
Start Staging:Data validation in BH placement before start, request missing items from field.
Update assignment tracker with pre-start items for onshore FOS.
Review placements for temp bill rate & perm fee confirmations
Schedule Start Confirmation Emails to Field
PO form submissions pre-start
Managing Change RequestsProcess all CR Start Date changes
Process all W2 and TPV CR extensions in back office
Compare CR with VMS tool dates as applicable - alert field if not in sync
Update AWO Finishes report
Process confirmed RIG finishes
Managing estimated end dates: Field reporting and reach out/follow up/escalation
Follow up on missing items post assignment
Securing Commission change request approvals
Process W2 terminations
Staging new placements for Close/Reopens and Assignment Moves
Other duties as assigned
Key Skills Required
Attention to Detail
Comfortable working in multiple systems
Strong skills in Microsoft Office and Google Suite products such as Gmail, Google Sheets, and shared drives
Strong Communication Skills
Ability to respond to customer needs with speed and accuracy
Willingness and eager to learn; is curious
Demonstrates Adaptability - Learning Randstad Pace
Connect the dots and understand dependencies
Acts with a sense of urgency
Openly receives feedback
Ability to multitask and prioritize work
Accountable for personal results and teamwork
Adherence to deadlines
Focus on accuracy
Speak, Understand and communicate fluently in English.
Shift Timings: (10 roles)
8 am to 5 pm EST (6:30 pm to 3:30 am IST)
Sensitive data access: Yes
Education & Qualifications (Required and Preferred):
Bachelor’s degree
Prior experience in Finance, Accounting or any other related experience
Prior experience in managing VMS tool would be an added advantage
Minimum of 4 years of experience in managing tasks as mentioned in the earlier sections of job description
Knowledge of Randstad operations and systems is an asset
Basic Google spreadsheet and reporting
Organizational Structure:
Job Title: This position will report into Team Lead (or above) as per ROS org structure and needs
Supervisory Responsibility: None
Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.
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