Key Responsibilities * Achieve monthly and quarterly revenue targets* Drive footfall growth and business development initiatives* Own full centre-level P&L; performance* Control costs and drive margin optimisation* Lead Assistant Managers and Supervisors* Approve rosters, leaves, and manpower planning* Coordinate with marketing team for campaigns and promotions* Monitor campaign ROI and local partnerships* Oversee high-value events and party bookings* Ensure SOP compliance and safety standards Key Performance Indicators (KPIs)* Revenue achievement percentage* EBITDA / margin performance* Customer satisfaction ratingRepeat customer ratio* Manpower efficiency ratio Candidate Profile * 5-7 years of experience in operations leadership* Prior P&L; management experience mandatory* Experience in hospitality, entertainment, retail, or leisure industry preferred* Strong commercial and decision-making mindset* Proven team leadership capability* Strong analytical and reporting skills
experience
8 ... Key Responsibilities * Achieve monthly and quarterly revenue targets* Drive footfall growth and business development initiatives* Own full centre-level P&L; performance* Control costs and drive margin optimisation* Lead Assistant Managers and Supervisors* Approve rosters, leaves, and manpower planning* Coordinate with marketing team for campaigns and promotions* Monitor campaign ROI and local partnerships* Oversee high-value events and party bookings* Ensure SOP compliance and safety standards Key Performance Indicators (KPIs)* Revenue achievement percentage* EBITDA / margin performance* Customer satisfaction ratingRepeat customer ratio* Manpower efficiency ratio Candidate Profile * 5-7 years of experience in operations leadership* Prior P&L; management experience mandatory* Experience in hospitality, entertainment, retail, or leisure industry preferred* Strong commercial and decision-making mindset* Proven team leadership capability* Strong analytical and reporting skills
experience
8 
