Key Responsibilities • Achieve monthly and quarterly revenue targets• Drive footfall growth and business development initiatives• Own full centre-level P&L; performance• Control costs and drive margin optimisation• Lead Assistant Managers and Supervisors• Approve rosters, leaves, and manpower planning• Coordinate with marketing team for campaigns and promotions• Monitor campaign ROI and local partnerships• Oversee high-value events and party bookings• Ensure SOP compliance and safety standards Key Performance Indicators (KPIs)• Revenue achievement percentage• EBITDA / margin performance• Customer satisfaction ratingRepeat customer ratio• Manpower efficiency ratio Candidate Profile • 5–7 years of experience in operations leadership• Prior P&L; management experience mandatory• Experience in hospitality, entertainment, retail, or leisure industry preferred• Strong commercial and decision-making mindset• Proven team leadership capability• Strong analytical and reporting skills
experience
8 ... Key Responsibilities • Achieve monthly and quarterly revenue targets• Drive footfall growth and business development initiatives• Own full centre-level P&L; performance• Control costs and drive margin optimisation• Lead Assistant Managers and Supervisors• Approve rosters, leaves, and manpower planning• Coordinate with marketing team for campaigns and promotions• Monitor campaign ROI and local partnerships• Oversee high-value events and party bookings• Ensure SOP compliance and safety standards Key Performance Indicators (KPIs)• Revenue achievement percentage• EBITDA / margin performance• Customer satisfaction ratingRepeat customer ratio• Manpower efficiency ratio Candidate Profile • 5–7 years of experience in operations leadership• Prior P&L; management experience mandatory• Experience in hospitality, entertainment, retail, or leisure industry preferred• Strong commercial and decision-making mindset• Proven team leadership capability• Strong analytical and reporting skills
experience
8 
