Position Overview
We are looking for a reliable Coordinator to help manage our daily shipping and logistics operations. In this role, you will communicate with customers, organize shipping paperwork, and coordinate with carriers to ensure cargo moves smoothly from origin to destination.
Key Responsibilities
- Customer Support: Answer customer inquiries, provide freight quotes, and share regular shipment updates.
- Documentation: Prepare and check shipping documents (Bills of Lading, Invoices, Packing Lists, Customs paperwork).
- Vendor Coordination: Work with ocean lines, airlines, truckers, and overseas agents to book cargo space and track shipments.
- Daily Operations: Track shipments from pickup to final delivery and quickly resolve any delay or logistics issues.
Qualifications & Skills
- Excellent communication and email etiquette.
- Strong organizational skills and attention to detail.
- Ability to multitask and problem-solve in a fast-paced environment.
- Basic computer skills (MS Office / Excel).