Job Title-  Customer Service Representative – Global  Location - Mumbai. Salary upto 10 LPA Job Discription The Customer Service Representative serves as a key liaison between customers and internal business and functional teams, ensuring exceptional service delivery and contributing to profitability. By fostering strong relationships, they coordinate and align internal resources to achieve the ultimate goal of zero-defect customer satisfaction.Their

Key ResponsibilitiesHandle majority voice interactions (calls) along with supporting chat and email channels as needed.Log and document incidents accurately; ensure timely follow-up, tracking, escalation, and closure.Collaborate with cross-functional support teams to resolve requests efficiently.Maintain a customer-centric approach focusing on live communication (primarily calls).QualificationsExcellent verbal and written communication skills in English