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this job offer closes 12 may 2026

job details

this job offer closes 12 may 2026

summary

    posted 13 march 2026

    reference number
    JPC - 117214

    next steps

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    randstad professional

    randstad professional

    we bring diverse and pre qualified professional talent and businesses together to connect the right people with the right roles. by building specialized teams, we help individuals flourish in their careers and businesses succeed.

    job details

    Key Responsibilities

    ...
    • Empathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.

    • Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.

    • Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.

    • Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high standards.

    • Quality & Compliance: Maintain a "customer-first" mindset while staying aligned with our internal quality guidelines.

    What We’re Looking For

    • Excellent verbal and written communication skills.

    • A calm demeanor—especially when dealing with complex or frustrated inquiries.

    • The ability to multitask and navigate internal systems quickly.

    • A commitment to consistency and following established workflows.

     


     

    experience

    3
    show more

    Key Responsibilities

    • Empathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.

    • Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.

    • Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.

    • Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high standards.

    • Quality & Compliance: Maintain a "customer-first" mindset while staying aligned with our internal quality guidelines.

    What We’re Looking For

    • Excellent verbal and written communication skills.

    • A calm demeanor—especially when dealing with complex or frustrated inquiries.

    • The ability to multitask and navigate internal systems quickly.

    • A commitment to consistency and following established workflows.

     


     

    experience

    3

      working at A client of Randstad India

      A client of Randstad India

      all a client of randstad india jobs (1573)

      job location

      Hyderabad, Telangana, India


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