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Key ResponsibilitiesHandle majority voice interactions (calls) along with supporting chat and email channels as needed.Log and document incidents accurately; ensure timely follow-up, tracking, escalation, and closure.Collaborate with cross-functional support teams to resolve requests efficiently.Maintain a customer-centric approach focusing on live communication (primarily calls).QualificationsExcellent verbal and written communication skills in English
Key ResponsibilitiesHandle majority voice interactions (calls) along with supporting chat and email channels as needed.Log and document incidents accurately; ensure timely follow-up, tracking, escalation, and closure.Collaborate with cross-functional support teams to resolve requests efficiently.Maintain a customer-centric approach focusing on live communication (primarily calls).QualificationsExcellent verbal and written communication skills in English
