Key Responsibilities
Inbound & Outbound Loading: Safely load and unload crates, cartons, and parcels from trucks and delivery vehicles within scheduled turnaround times.
Sorting & Barcode Scanning: Segregate incoming and outgoing shipments by route, zone, or SKU, and scan items using handheld terminals (HHT) or mobile apps to maintain real-time inventory visibility.
Order Picking & Staging: Pick items accurately against dispatch manifests and organize loads in designated staging bays for fleet drivers and delivery executives.
Dispatch Coordination: Assist riders and drivers during peak dispatch windows by verifying shipment counts, handing over assigned routes, and logging returns or undelivered packages.
Stock Hygiene & Damage Reporting: Support daily cycle counts, arrange stock neatly on racks or pallets, and immediately flag damaged, leaking, or mislabeled packages to the supervisor.
Workplace Safety & Cleanliness: Follow safe lifting practices, wear required personal protective equipment (PPE), and keep loading docks and aisles clear of clutter.