<p>Senior Manager - HR Services <br /><br />Qualifications :  MBA HR ; Graduation - BCA / BTech / B.E Comp Sc is preferred<br /><br />Certifications : Certifications such as SHRM‑CP/SCP, PHR/SPHR, CIPD, or equivalent are an added advantage.<br /><br />Ideal Candidate profile</p><ul><li>At least 8 - 10 years experience in HR Service Delivery / Employee Experience</li><li>Proven experience leading HR shared services, ER/IR, HR governance, or employee engagement functions in mid-to-large organizations.</li><li>Experience working with modern HR technology platforms (e.g., SAP SuccessFactors, Workday, Darwinbox, ServiceNow HRSD) and strong comfort with HR analytics.</li><li>Deep understanding of various HR operating models, employee lifecycle processes , disciplinary process, grievance handling</li><li>Familiarity with Lean, Six Sigma, or service excellence principles is preferred</li></ul><p><br />Broad Role & Responsibilities</p><ul><li>Process lead for HRIS Application Support ( all technical query handling, HRIS vendor interactions, application upgrades</li><li>Work closely with VP TA & Technology & SVP - Human Resources for laying the digital footprint in HR department</li><li>Leading HR Operations and proactive mitigation of all operational risks</li><li>Managing end to end HR Services </li><li>Responsible for On-Boarding Operations and Experience</li><li>Responsible for Employee Engagement & Experience</li><li>Familiarity in payroll management & statutory compliances will be good</li></ul><p> </p><h3>experience</h3>15