Job title- Executive Customer Service Job Location- Nagasandra BangaloreWorking Day- 6Salary upto - 4.50LPAQualification - Any Graduate Experience - 1 Years Roles and Responsibilities Preparation of delivery challans for sending materials - Short supply, free supply commissioning & free supply warranty related items & hand over to logistics.Preparation of E way bill wherever required for sending the materials.Co-ordination with the packers for sending materials to customers.Sending courier docket details via e-mail to Customers/Branch.Co-ordination with the Courier agency to pick-up consignment from the Customers if we need to bring the consignments.Extract report on pending returnable items and make follow-ups with the concerned Engineer/Employee to get back the returnable items & close the open RGPs.Preparation of travel program for technicians visiting for commissioning and servicing of machines.Sending request to finance for travel advance for both officers & technicians.Co-ordination with the travel agency to book travel tickets (Bus/Train/Air).Preparation of the travel expenses statement & documents upload in Concur belongs to Employees after return from travel.Arrange taxi for employees to visit customer place in Bangalore region for commissioning / servicing activities.Arrange / keeping a track of PDC cards used by technicians. Follow up with Bank / Finance to get cards for new members.Renewal/activation of PDC card after expiry through finance.Handling employee issues related to travel, advance, claim settlement etc.Preparation of standard gate pass documents for team members & send to customer.Preparation of gate pass documents as per customer specific & send along with supporting documents.Coordinating with vendors & maintaining inventory of CS Dept. stationary & other essential requirements.Maintaining of records of specials equipment such as spirit level, gauges etc. & follow up till return of the same.Searching of old machines (more than 10 years) drawings & manual from U-drive during spares enquiry from customer.
experience
5 ... Job title- Executive Customer Service Job Location- Nagasandra BangaloreWorking Day- 6Salary upto - 4.50LPAQualification - Any Graduate Experience - 1 Years Roles and Responsibilities Preparation of delivery challans for sending materials - Short supply, free supply commissioning & free supply warranty related items & hand over to logistics.Preparation of E way bill wherever required for sending the materials.Co-ordination with the packers for sending materials to customers.Sending courier docket details via e-mail to Customers/Branch.Co-ordination with the Courier agency to pick-up consignment from the Customers if we need to bring the consignments.Extract report on pending returnable items and make follow-ups with the concerned Engineer/Employee to get back the returnable items & close the open RGPs.Preparation of travel program for technicians visiting for commissioning and servicing of machines.Sending request to finance for travel advance for both officers & technicians.Co-ordination with the travel agency to book travel tickets (Bus/Train/Air).Preparation of the travel expenses statement & documents upload in Concur belongs to Employees after return from travel.Arrange taxi for employees to visit customer place in Bangalore region for commissioning / servicing activities.Arrange / keeping a track of PDC cards used by technicians. Follow up with Bank / Finance to get cards for new members.Renewal/activation of PDC card after expiry through finance.Handling employee issues related to travel, advance, claim settlement etc.Preparation of standard gate pass documents for team members & send to customer.Preparation of gate pass documents as per customer specific & send along with supporting documents.Coordinating with vendors & maintaining inventory of CS Dept. stationary & other essential requirements.Maintaining of records of specials equipment such as spirit level, gauges etc. & follow up till return of the same.Searching of old machines (more than 10 years) drawings & manual from U-drive during spares enquiry from customer.
experience
5 
