Role: Front office Executive Responsible for managing the front desk, greeting visitors, and providing administrative support to ensure smooth daily operations and a positive first impression of the companyKey responsibilities
- Visitor and client management: Greet and assist visitors in a friendly and professional manner, creating a welcoming environment. Manage visitor logs and provide badges.
- Communication: Answer and direct phone calls, take messages, and handle incoming and outgoing correspondence (emails, letters, packages).
- Administrative support: Perform various administrative tasks, such as data entry, filing, document preparation, and making copies.
- Scheduling: Schedule and organize meetings, appointments, and other events.
- Office organization: Maintain the cleanliness and organization of the reception area and manage office supplies and inventory.
- Problem-solving: Handle guest complaints and resolve issues according to company policy.
- Coordination: Liaise with other departments to ensure efficient operations and share information as needed.
- Other tasks: Depending on the organization, duties may include bookkeeping, issuing invoices, and taking meeting minutes.
Required skills and qualifications
- Customer service: Strong interpersonal and customer service skills are essential.
- Organization: Excellent organizational skills and attention to detail are necessary.
- Multitasking: The ability to multitask in a fast-paced environment is crucial.
- Technical proficiency: Proficiency in office software like MS Office (Word, Excel) and familiarity with office equipment are often required.
- Communication: Strong verbal and written communication skills in English are a must.
- Professionalism: A professional demeanor and appearance are expected.
experience
4
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