- Visitor & Guest Management: Greet clients, guests, vendors, and candidates warmly, issue visitor passes or temporary access badges, and notify the respective internal staff of their arrival.
- Call & Communication Handling: Answer, screen, log, and redirect incoming telephone calls to appropriate departments or personnel, and take reliable messages when staff are unavailable.
- Mail & Courier Operations: Receive, sort, date-stamp, and distribute incoming letters, packages, and official documents, while preparing outgoing shipments and mail items.
- Scheduling & Coordination: Manage meeting room bookings, schedule appointments for upper management, and coordinate internal or external events.
- Administrative & Clerical Support: Maintain physical and digital filing systems, type documents and spreadsheets, record meeting minutes, and manage basic bookkeeping or invoicing depending on the company.
- Office Supply & Inventory Control: Monitor stock levels for stationery, pantry items, and front-desk equipment, placing reorders as needed.
