Position Details
- Position: Identity Lifecycle Support Engineer
- Experience: 2-5 years
- Contract - 1 Year
- Location: Pune
Role Overview
We are looking for an experience Level 2, Identity & Access Management Engineer with good knowledge of Active Directory, Microsoft Entra ID, and Identity Lifecycle Management. The role involves supporting IAM operations, troubleshooting identity and access issues, and ensuring secure and efficient user access.
IAM Engineer Responsibilities:
- Manage and troubleshoot identity-related issues across Active Directory, user attributes, groups, Microsoft Entra ID, and hybrid environments.
- Support Identity Lifecycle Management (ILM), including Joiners, Movers & Leavers, provisioning, deprovisioning, and role/access management.
- Investigate identity and access issues and identify root causes, including synchronization failures between HR systems, GAMA, GID Database, Active Directory, and Entra ID.
- Support MFA, authentication methods, Conditional Access, and Zero Trust-related requirements.
- Handle IAM incidents, service requests, access issues, and escalations with an ownership mindset.
- Work effectively with technical teams, business stakeholders, and end users while maintaining security, compliance, and organizational standards.
IAM Engineer Requirements:
- 2-5 years of relevant experience in IAM, Active Directory, Microsoft Entra ID, Identity Operations, Access Management, or a related field.
- Strong analytical and troubleshooting skills with the ability to perform root-cause investigation.
- Good understanding of IAM concepts, authentication, access management, and Zero Trust principles.
- Good verbal and written communication skills.
- Collaborative and customer-focused approach with strong ownership.
- Willingness to learn and adapt to new IAM technologies, processes, and business requirements.
- Customer-focused approach, ensuring users receive the appropriate support while maintaining security, compliance, and organizational standards.
