The Product Operations Specialist role at Organization is primarily responsible for supporting customers and colleagues throughout various stages of client projects. People in this role are the front-line providers of excellent customer service to clients and partners who are using their systems, working closely with other departments such as Sales, Consulting, and Software Engineering to ensure effective setup of client projects, and timely resolution of

Role Responsibilities § Developing a working knowledge of Company solutions and the administrative side of our platforms. § Responding promptly and professionally to requests for client support, with the aim of ensuring satisfactory resolutions for all parties. § Providing technical support to client projects as assigned. § Running managed-service projects on Company platforms with limited support, i.e. coordinating the setup of assessments for selection

Notes:Must have extensive API Integration, SQL data mapping. Well experienced to sit with engineering teams and be a contributor in the conversationA strong communicator & should be very passionate about his/her workFlexibility on the domain (Life Insurance) but nice to have it – However, must be from Enterprise/B2B Product background.Early career could be as Software Engineer & transitioned into Technical Product ManagementFor Senior Roles, should be a