inbond sales represtative

• Respond to customer inquiries: Handle inbound calls, emails, and chats from potential customers in a timely and professional manner. 
• Understand customer needs: Actively listen to customers to identify their needs and pain points. 
• Provide solutions: Recommend and explain the benefits of suitable products or services to meet customer needs. 
• Convert leads to sales: Guide potential customers through the sales process to close deals and generate revenue. 
• Upsell and cross-sell: Identify opportunities to upsell or cross-sell additional products or services during customer interactions. 
• Manage customer relationships: Build positive relationships and ensure customer satisfaction throughout the sales process. 
• Handle disputes: Address customer complaints and disputes, providing effective resolutions. 
• Maintain records: Accurately document all customer interactions and manage orders and other necessary paperwork. 

experience