Role:Customer Experience Representative Key Job ResponsibilitiesList each key responsibilities in order of importance Manage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation forcustomer urgent order. Coordinate with warehouse

Job Description :  An Inbound Sales Representative responds to incoming customer inquiries via phone, email, or chat to understand needs, recommend products or services, and convert leads into sales. Key duties include managing customer relationships, handling issues, and achieving sales goals by effectively communicating the value of the company's offerings. Key responsibilitiesRespond to customer inquiries: Handle inbound calls, emails, and chats from