Working knowledge of Letters of Credit (LC) through process documentation, inter-team
collaboration, and self-led training in UCP 600 and ISBP.
Monitor team mailbox, prioritized and resolved client queries, and maintained SLA/TAT requirements for high-value payments.
Assist in generating MIS reports, tracking daily volumes, exceptions, and reconciliation issues.
Participate in control testing and risk assessments, contributing to audit readiness and internal compliance.