Job Summary:

Own end-to-end Supply Chain Management execution across all Client network assets, overseeing stores operations, inventory management, inter-facility stock movement, and last-mile fulfilment to hospitals, ambulatory care centres (AMCs), clinics, and home care services. Lead a distributed operations team to ensure product availability, OT readiness, inventory accuracy, and uninterrupted supply continuity across the client network.

Key Responsibilities
Network Inventory Management
 Manage inventory levels across all facilities, ensuring minimum stock thresholds, reorder points, and service-level requirements are maintained at all times.
 Monitor daily stock positions across hospitals, AMCs, clinics, and home care operations, identifying shortages, excess inventory, slow-moving stock, and expiry risks.
 Coordinate inter-facility stock transfers to address local shortages and optimize inventory utilization while minimizing unnecessary procurement.
 Conduct monthly inventory reviews across the network, reporting stock coverage, consumption trends, inventory turns, and performance against targets.
 Ensure inventory optimization initiatives are implemented to improve stock availability and working capital efficiency.

Stores Operations Governance
 Oversee stores operations across all facilities, ensuring adherence to standardized operating procedures, documentation standards, and inventory controls.
 Manage goods receipt, stock requisition, stock issue, and inventory transaction processes to ensure accurate and timely system updates.
 Establish and enforce standard operating procedures covering inventory receipt, storage, stock rotation, expiry management, handling, and waste reduction.
 Conduct periodic physical inventory counts and reconciliation exercises, investigating and resolving discrepancies between physical and system stock.
 Ensure stores operations remain audit-ready and compliant with internal governance and regulatory requirements.

OT & ; Critical Care Supply Readiness
 Ensure availability and readiness of operating theatre supplies, surgical consumables, implants, and critical- care inventory across all clinical facilities.
 Coordinate with clinical and surgical teams to align inventory availability with procedure schedules and patient demand.
 Monitor and resolve OT supply failures, stock-outs, and near-miss incidents through root-cause analysis and corrective action planning.
 Collaborate with Procurement and Demand Planning teams to ensure replenishment plans support surgical schedules and critical care requirements.
 Maintain visibility of critical inventory risks and proactively implement mitigation measures.

Logistics & Distribution Management
 Manage inbound logistics and distribution activities from central warehouses and suppliers to all client facilities.
 Oversee transportation vendors, delivery scheduling, route planning, and last-mile fulfilment activities.
 Ensure deliveries are completed accurately, on time, and in compliance with agreed service standards.
 Align distribution schedules with facility demand, storage capacity, and operational requirements.
 Track logistics KPIs including on-time delivery, order accuracy, delivery lead times, and damage rates, reporting performance regularly to leadership.

Team Management
 Lead, mentor, and develop stores, inventory, and logistics teams across the network.
 Establish KRAs, performance metrics, and accountability standards for all team members.
 Conduct regular inventory reviews, reconciliation exercises, operational audits, and capability assessments.
 Build organizational capability in inventory management, stores operations, SCM systems, and logistics execution through structured coaching and training.
 Foster a culture of operational excellence, accountability, accuracy, and continuous improvement.

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