 Maintain accurate records of learning activities within LMS and internal systems
 Support deployment of learning initiatives across assigned Operating Center (OC) clusters
Program Support & Administration
 Support execution of learning and development plans aligned with business needs
 Track participation, completion, and effectiveness of training programs
 Prepare reports and provide insights on learning metrics and outcomes
 Ensure learning activities comply with internal policies and regulatory requirements
Vendor & Stakeholder Management
 Coordinate with external learning providers, consultants, and universities
 Monitor vendor performance and service delivery
 Partner with People & Culture (P&C), managers, and project teams to align learning initiatives
with business prioritiesLearning Communication & Engagement
 Promote learning opportunities across the organization to drive engagement
 Support internal communication campaigns related to learning programs
 Provide guidance to employees and managers on available learning resources
Budget & Process Support
 Monitor training budgets and track associated costs
 Support applications for grants, funding, or training incentives where applicable
 Identify opportunities for process improvements within learning operationsAbout You
Qualifications
 Bachelor's degree or professional diploma in Human Resources, Learning & Development,
Business Administration, or a related field
 5-10+ years of experience in learning coordination, HR operations, or L&D program support
 Experience supporting training programs or workforce development initiatives
Skills & Abilities
 Experience of defining and delivering learning plans
 Strong organizational and project coordination skills
 Ability to manage multiple priorities
 Ability to engage and influence stakeholders
 Strong communication and interpersonal skills
 High attention to detail and accuracy in data tracking and reporting
 Ability to work in a fast-paced, collaborative environment
Preferred
 Experience working in a global or matrix organization
 Familiarity with Learning Management Systems (LMS)
 Exposure to vendor management and learning program coordination
 Flexible shift Timings (24*7)

experience

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