- Site Support Specialist/Service Engineer
Location: Mumbai
- Engineer is expected to carry out preventive maintenance / corrective / emergency ...
maintenance visits at customer sites on DCS/PLC/SCADA systems.
Preventive Maintenance –Backup, Modification, Report Submission, Supervision of system.Cleaning of existing running system.Corrective Maintenance – Restoring the system from any faults in the system Shutdown Maintenance.Logistics Management – Individual should carry the material for restoring the problem at site. Material IN and Material Out at customer premises with proper documentation.PC troubleshooting and Networking.Documentation – 40 % documentation is involved.Special TasksKnowledge of DCS and PLC with a hands-on experience.Matured skills in independent troubleshooting / problem resolution on these platforms.Understand customer needs & extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices.Build, Develop & Sustain Customer relationships with effective Customer management.Should be able to plan site visits as per agreed SLAs and in line with the regional/central revenue plan.Required travel 80% to 90% of the time anywhere in India.Be available 24X7 for support during exigencies.Executing Service projects and migrationsPossess fluent oral & written communications skillsMust be willing to serve and available to be deputed as Site Support Specialist (Resident support engineer).experience
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