Key Responsibilities1. Payer Follow-ups (Mandatory PE Follow-up Expertise)Conduct timely follow-ups with payers via phone and email to obtain status updates on submitted enrollment applications. Manage follow-up workflows for new enrollments, revalidations, demographic updates, terminations, and group affiliations. Understand payer-specific processes, documentation needs, and follow-up cycles. 2. Communication & Professional InteractionUse professional

GENERAL RESPONSIBILITIES (The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.) ·End-to-end ownership of assigned Processes (Design, Implement, and Execute)·Owns, creates, and maintains assigned process documentation·Owns, creates, and maintains end-user training for assigned processes·Consults with Departments and Divisions on specific

Expertise in cloud platforms like GCP and Azure.·Expertise with container orchestration tools such as Kubernetes, GKE, and Cloud Run.·Proficiency in programming languages such as Python, Node.js, and polyglot programming practices.·Experience with data orchestration tools (e.g., Apache Airflow, Composer) and real-time streaming solutions like GCP Pub/Sub and Kafka.·Experience with even Driven Architecture.·Experience with Redis Cache/ Centralized Caching