<br /><p>1. Strategic Quality Leadership </p><p>• Define and drive the Quality & Process Excellence vision for aligning it with the institution's strategic objectives and company</p><p>• Institutionalize process frameworks and quality management systems across academic, operational, and administrative functions. </p><p>• Lead organization-wide continuous improvement initiatives using structured methodologies (Lean, Six Sigma, TQM, or equivalent). </p><p>• Champion a culture of quality and accountability at all levels, from frontline operations to senior leadership. • Provide strategic inputs to the leadership team on quality trends, risks, and improvement roadmaps. </p><p>2. Quality Ecosystem & Governance Engagement </p><p>• Build and manage a robust quality governance structure, including internal audit mechanisms, review cadences, and escalation protocols. </p><p>• Collaborate with internal teams, external auditors, accreditation bodies, and regulatory agencies to ensure sustained adherence to quality frameworks. </p><p>• Engage with industry partners, skill councils, and certification bodies to benchmark institutional quality practices. </p><p>• Oversee end-to-end audit management — from planning and execution to CAPA (Corrective and Preventive Action) closure. </p><p>• Maintain comprehensive documentation of quality processes, audit trails, governance records, and improvement logs. </p><p>3. Quality Standards & Compliance Alignment </p><p>• Align organizational processes with relevant international quality standards (e.g., ISO 9001, NAAC frameworks, or sector-specific quality benchmarks). </p><p>• Ensure consistent process adherence across all campuses and functional verticals, maintaining audit readiness at all times.</p><p>• Develop and enforce Standard Operating Procedures (SOPs), quality manuals, and compliance checklists. • Monitor regulatory and statutory compliance requirements and proactively address gaps. • Lead institutional preparation for external accreditation, certification, and quality rating processes. </p><p>4. Operational Excellence & Cost Optimization </p><p>• Drive process efficiency and productivity improvements across operations through structured quality and process re-engineering initiatives. </p><p>• Identify cost optimization opportunities through waste reduction, process standardization, and resource utilization analysis. </p><p>• Implement data-driven performance measurement systems (KPIs, dashboards, scorecards) to track operational quality metrics. </p><p>• Conduct root cause analysis (RCA) on systemic failures and implement sustainable corrective measures. • Facilitate cross-functional problem-solving workshops and kaizen events to drive bottom-up process innovation. </p><p>Education, Skills & Experience Requirements </p><p>• B.Tech (Engineering) from a recognized institution, Post-graduation in Quality Management, Operations, or Business Excellence is preferred. </p><p>• 15–20 years of progressive experience in Quality Assurance and Process Excellence, with a mandatory background in the Manufacturing sector. </p><p>• Proven track record of leading quality transformations at an organizational level — not limited to departmental or project scope. </p><p>• Hands-on expertise in quality methodologies: Lean, Six Sigma (Black Belt preferred), TQM, Kaizen, FMEA, and SPC. </p><p>• Deep understanding of quality standards and compliance frameworks (ISO 9001, ISO 14001, TS 16949, or equivalent). </p><p>• Strong experience in internal and external audit management, CAPA frameworks, and regulatory compliance. </p><p>• Demonstrated ability to lead cross-functional teams and influence stakeholders across hierarchies. • Experience in digitizing quality processes and working with ERP/QMS tools is desirable. • Excellent analytical, problem-solving, and communication skills with the ability to present to senior leadership and board-level audiences. </p><p>• Alignment with Company core values of Integrity, Excellence, Responsibility, Pioneering, and Unity</p><h3>experience</h3>20