As a Technical Support Specialist at Medallion, you will serve our customers and operationsstaff. Diagnosing issues, troubleshooting complex technical problems, and ensuring our userscan achieve value through our products and services. You’ll collaborate closely with ourengagement, product and engineering teams to resolve issues efficiently, prioritizing customerdelight along the way.Key Responsibilities● Provide exceptional customer-focused technical

Role: Content writer Key ResponsibilitiesCreate Documentation: Design, write, edit, and maintain user manuals, system documentation, training materials, process guides, release notes, and online help.Produce Multimedia Content: Develop a range of deliverables including UI texts, guides, graphics, videos, tutorials, and in-app help.Collaborate with SMEs: Work closely with developers, product managers, consultants, and business users to gather information,

Roles and Responsibilities:•Research, write, and edit clear, concise, and engaging news content in English.•Curate trending topics and present news in a simplified and summarized format.•Work closely with editorial leads to ensure quality and accuracy.•Adapt to shift-based roles, including night shifts.•Maintain consistency in tone, voice, and style guidelines.•Stay updated with regional and national current affairs, especially in the Telugu-speaking