The Logistics Analyst combines operational support with analytical responsibilities to enhance service performance and optimize processes.

§ Uses logistics knowledge, technical expertise and operations experience to assist in correcting process or equipment issues which improve process performance and reliability for one or multiple transportation modes. In addition, this role works with key partners to optimize operations on a regular basis. Depending on the role, the candidate will need to provide specific modal expertise (Bulk Marine, Road, Rail, Warehousing, Terminals). The role also entails tracking metrics, other tactical assistance, and project work process support within their area of expertise.In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding. It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines. A candidate should have
§ Strong analytical skills with proficiency in data interpretation and reporting tools.
§ Knowledge of Road Logistics Operations.
§ Familiarity with KPI tracking and reporting tools.
§ Detail-oriented with excellent organizational and problem-solving abilities.
§ Ability to work collaboratively in a fast-paced environment and manage multiple priorities.

Responsibilities – Duties, projects, tasks, and activities you would be responsible for in this role
Utilizes logistics knowledge, technical expertise and operations experience to assist in correcting process or equipment issues which improve process performance and reliability. This role is also about data analysis and optimization to support performance tracking and continuous improvement.
Works with technical advising and logistics operations personnel to create methods to optimize operations
Participates in advanced troubleshooting and coach others to learn these skills. Implement best practices
Interacts with other Dow regions to resolve order issues for inter-area shipments and ensures Most Effective Technology and specific operating discipline requirements are in place
Data Analysis & Optimization
§ Collect and analyze logistics data to identify trends and inefficiencies.
§ Recommend cost-saving measures and process improvements.
Reporting & Continuous Improvement
Prepare performance reports and dashboards for management.
Interfaces with third party logistics providers and ensure contractual obligations are met with no penalties or fines incurred
Initiates changes to operating procedures to ensure that they are valid and up-to-date and communicates technical information and issues to operations and or technology
Supports and assists with QN investigation and identification of corrective and preventative measures
Carrier Performance Management
§ Analyse Carrier performance KPI data and highlight trends and propose areas for improvement
§ Help the Carrier focal point to assemble the data package needed to performance a carrier performance management meeting
§ Auditing and approving accessorial cost invoices
§ Translate raw logistics data into actionable analytical datasets to support carrier management and continuous improvement initiatives.
§ Maintain and update operational dashboards, ensuring accuracy and timely reporting.
Follow-up on QNs for return shipments and arrange transportation, freight rate agreement and COPQ tracking.
Administers trade lane contracts where needed to maximize benefits to Dow
Responds to and resolve customer or internal product quality or service incidents
Supports Procurement tender negotiation and implementation with operational expertise

Qualifications Required : Education: University Degree, preferably in Supply Chain Management, Business, Engineering or other Sciences
Required experience: 0-3 years of experience in a Supply Chain or Manufacturing environment. in logistics or supply chain roles, preferably in chemical or manufacturing industries. Analytics, preparing Power point presentation, Advance Excel, SAP.
The critical competencies required for success are:
Soft Skills:
interpersonal effectiveness, understanding customer needs, team work, taking initiative, problem solving skills, technical proficiency in use of computer applications and analytical skills, Analytical thinking, problem-solving, communication, adaptability.

Technical Skills:
SAP, logistics software, advanced Excel, data visualization tools

experience

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