sales manager

East, Europe, Southeast Asia, Africa, Americas, CIS countries) based on market
potential, competitive landscape, and strategic fit.
 Revenue Ownership - Own export revenue targets; develop annual and quarterly
sales plans; forecast accurately and deliver consistent growth.
 New Business Acquisition - Identify and convert new customers including OEMs,
industrial distributors, project contractors, and institutional buyers in target
geographies.
Channel & Partner Management
 Distributor Network - Recruit, onboard, and manage overseas distributors and
channel partners; negotiate distribution agreements; drive partner performance and
loyalty.
 Agent & Representative Management - Appoint and manage sales
agents/representatives in key markets where direct distribution is not viable.
 Partner Enablement - Equip partners with product training, marketing collateral,
pricing tools, and technical support to maximise their effectiveness.
Customer Relationship Management Key Account Development - Build and nurture strategic relationships with large
international OEMs and institutional customers; identify cross-selling and upselling
opportunities.
 Customer Engagement - Conduct regular customer visits, business reviews, and
technical presentations; ensure high levels of customer satisfaction and retention.
 Issue Resolution - Act as escalation point for critical customer issues; ensure timely
resolution in coordination with quality, logistics, and production teams.
Trade Operations & Compliance
 Export Documentation - Oversee export documentation, LC/payment terms
negotiation, shipping coordination, and customs compliance.
 Regulatory Compliance - Ensure adherence to international trade regulations, export
control laws, sanctions, and country-specific import requirements.
 Incoterms & Contracts - Negotiate commercial terms, contracts, and pricing in line
with Incoterms and company policies.
Market Intelligence & Competitive Analysis
 Market Research - Monitor global market trends, customer preferences, regulatory
changes, and emerging applications relevant to castors and wheels.
 Competitive Intelligence - Track competitor activities, pricing strategies, and product
offerings; recommend proactive responses.
 Voice of Customer - Gather and synthesise international customer feedback; provide
inputs to product development and quality improvement initiatives.
Team Leadership & Development
 Team Building - Recruit, mentor, and develop a capable export sales team; build a
culture of accountability, collaboration, and continuous learning.
 Performance Management - Set clear KPIs and targets for team members; conduct
regular reviews; provide coaching and feedback.
 Cross-functional Collaboration - Coordinate with product management,
manufacturing, quality, finance, and logistics to ensure seamless order fulfilment and
customer experience.
Brand Building & Representation
 Trade Shows & Exhibitions - Represent Muvtons at international trade fairs,
exhibitions, and industry conferences; generate leads and enhance brand visibility.
 Marketing Collaboration - Work with marketing to develop export-focused
campaigns, catalogues, digital content, and promotional materials. Required Qualifications
Area Requirement
Education Bachelors : degree in Engineering (Mechanical/Industrial preferred) orBusiness AdministrationExperience 15+ years in B2B sales with at least 7-10 years in export sales leadershiproles Industry
BackgroundManufacturing sector essential-castors, material handling equipment,
industrial components, automotive ancillaries, or hardware preferredExport
ExpertiseProven track record of building and scaling export business from India;
deep understanding of international trade practicesGeographic
ExposureExperience in at least two of the following regions: Middle East, Europe,
Southeast Asia, Africa, Americas

experience

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