Sales Manager

East, Europe, Southeast Asia, Africa, Americas, CIS countries) based on market
potential, competitive landscape, and strategic fit.
 Revenue Ownership – Own export revenue targets; develop annual and quarterly
sales plans; forecast accurately and deliver consistent growth.
 New Business Acquisition – Identify and convert new customers including OEMs,
industrial distributors, project contractors, and institutional buyers in target
geographies.
Channel & Partner Management
 Distributor Network – Recruit, onboard, and manage overseas distributors and
channel partners; negotiate distribution agreements; drive partner performance and
loyalty.
 Agent & Representative Management – Appoint and manage sales
agents/representatives in key markets where direct distribution is not viable.
 Partner Enablement – Equip partners with product training, marketing collateral,
pricing tools, and technical support to maximise their effectiveness.
Customer Relationship Management Key Account Development – Build and nurture strategic relationships with large
international OEMs and institutional customers; identify cross-selling and upselling
opportunities.
 Customer Engagement – Conduct regular customer visits, business reviews, and
technical presentations; ensure high levels of customer satisfaction and retention.
 Issue Resolution – Act as escalation point for critical customer issues; ensure timely
resolution in coordination with quality, logistics, and production teams.
Trade Operations & Compliance
 Export Documentation – Oversee export documentation, LC/payment terms
negotiation, shipping coordination, and customs compliance.
 Regulatory Compliance – Ensure adherence to international trade regulations, export
control laws, sanctions, and country-specific import requirements.
 Incoterms & Contracts – Negotiate commercial terms, contracts, and pricing in line
with Incoterms and company policies.
Market Intelligence & Competitive Analysis
 Market Research – Monitor global market trends, customer preferences, regulatory
changes, and emerging applications relevant to castors and wheels.
 Competitive Intelligence – Track competitor activities, pricing strategies, and product
offerings; recommend proactive responses.
 Voice of Customer – Gather and synthesise international customer feedback; provide
inputs to product development and quality improvement initiatives.
Team Leadership & Development
 Team Building – Recruit, mentor, and develop a capable export sales team; build a
culture of accountability, collaboration, and continuous learning.
 Performance Management – Set clear KPIs and targets for team members; conduct
regular reviews; provide coaching and feedback.
 Cross-functional Collaboration – Coordinate with product management,
manufacturing, quality, finance, and logistics to ensure seamless order fulfilment and
customer experience.
Brand Building & Representation
 Trade Shows & Exhibitions – Represent Muvtons at international trade fairs,
exhibitions, and industry conferences; generate leads and enhance brand visibility.
 Marketing Collaboration – Work with marketing to develop export-focused
campaigns, catalogues, digital content, and promotional materials. Required Qualifications
Area Requirement
Education Bachelors : degree in Engineering (Mechanical/Industrial preferred) orBusiness AdministrationExperience 15+ years in B2B sales with at least 7–10 years in export sales leadershiproles Industry
BackgroundManufacturing sector essential—castors, material handling equipment,
industrial components, automotive ancillaries, or hardware preferredExport
ExpertiseProven track record of building and scaling export business from India;
deep understanding of international trade practicesGeographic
ExposureExperience in at least two of the following regions: Middle East, Europe,
Southeast Asia, Africa, Americas

experience

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