The role acts as a key link between customers and internal teams, ensuring effective technical support,
customer satisfaction, market growth, and adherence to company quality standards and processes.
Job Description
 Manage all the Sales & Marketing related activities for Drives Division. The focus is on Elevator
Industry in India.
 Implement strategic goals as advised and discussed with the MD to grow the business
 Provide all support, including technical support, to all existing OEM Elevator Customers.
 Generate new enquiries and provide suitable solutions to the Elevator Customers.
 Will be required to provide onsite technical support to the customer, as and when required
 Conduct technical training programs for customer's team members2 | P a g eRef: ZAIPL/HR/JD/VENT/QA/V01/072024Proud to Save Energy for my Country! Coordinate internal organization processes and systems to provide best of support and service
to customers
 Gather information on competition and market situation, for review and strategy
 Work with other departments to meet company and departmental goals and objectives
 Adherence to the ISO 9001:2015 norms within the organization
 Use tools like CRM and ERP to provide the most professional service to our customers
Pre-requisites:
Educational Qualifications B.E. Degree
Branch (Mechanical/ Electrical/ Electronics)
Work Experience 7-9 years' experience in Elevator Industry in India is
preferred. Else the Candidate should have worked in
Engineering Industry. OEM business experience required.
MNC work experience will be given preference.Communication Skills (English) Good written and spoken English
Attitude Positive attitude/ Self Motivated
Minimum Computer Skills Microsoft Office- Word, Excel, Power point, Outlook.
Ethical standards Highest Level
ERP Software usage Experience in usage of any ERP for creating Quotation, etc.
CRM Software Experience in using CRM desirable
Ability to work in a Team Mandatory

experience

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