senior site facility executive

• Graduate in any discipline (Hospitality/Facilities Management preferred)
• 3-7 years of experience in facility management / corporate site operations
• Experience in managing front office + soft services in corporate offices

Job Description - Site Facility Executive / Sr. Executive (Front Office & Facilities)

Role Overview

We are looking for a dynamic and proactive Facility Executive/Sr. Executive to manage end-to-end site operations, including front office management, soft services, and client coordination. The ideal candidate should have strong operational control, excellent interpersonal skills, and the ability to ensure seamless workplace experience.

Key Responsibilities

1. Front Office & Workplace Experience

• Manage front office operations ensuring a professional, welcoming, and seamless visitor experience
• Supervise reception, helpdesk, and guest management activities
• Ensure adherence to visitor protocols, access management, and escalation handling
• Act as the first point of contact for employees and visitors

2. Soft Services & Housekeeping Management

• Oversee housekeeping operations, hygiene standards, and cleaning schedules
• Ensure restrooms, cafeteria, meeting rooms, and common areas are maintained to high standards
• Monitor manpower deployment, attendance, grooming, and productivity
• Drive continuous improvement in service quality and cost optimization

3. Vendor & Contract Management

• Manage housekeeping, pantry, and front office vendors
• Review vendor performance through SLAs/KPIs and ensure compliance
• Support cost-saving initiatives through vendor negotiations and process efficiency
• Ensure timely billing verification and documentation

4. Client & Stakeholder Management

• Act as a key interface between client and operations team
• Build strong working relationships and ensure high client satisfaction
• Participate in review meetings, audits, and feedback sessions
• Address queries, complaints, and escalations in a timely and professional manner

5. Administration & Compliance

• Ensure compliance with company policies, safety, and audit requirements
• Maintain records, MIS reports, and documentation for audits
• Support facility audits, inspections, and compliance checks
• Ensure adherence to EHS and statutory requirements

6. Pantry & Consumables Management

• Monitor pantry operations and consumable usage
• Control inventory, minimize wastage, and ensure cost efficiency
• Maintain hygiene and service standards in cafeteria/pantry areas

7. Continuous Improvement & Cost Optimization

• Identify opportunities to enhance efficiency and reduce operational costs
• Implement process improvements and standardization
• Support initiatives for sustainability and workplace experience enhancement

Required Skills & Competencies

• Strong communication and interpersonal skills
• Excellent client handling and stakeholder management
• Problem-solving attitude with quick decision-making ability
• Strong operational and team management skills
• Good knowledge of facility operations, housekeeping standards
• Proficiency in MS Office and reporting
• Candidate should be confident

experience