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this job offer closes 6 july 2026

job details

this job offer closes 6 july 2026

summary

  • bangalore, karnataka
  • A client of Randstad India
  • permanent

posted 3 march 2026

reference number
JPC - 116786

next steps

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job details
Core Responsibilities
People Leadership & Operations
 Lead a team of analysts and specialists supporting Credit Card Finance & CSA;
oversee recruitment, onboarding, coaching, performance management, and
associate engagement.
 Serve as the single point of contact for SLC/US stakeholders regarding service ...
levels, cadence, escalations, and issue triage.
 Establish a structured governance cadence (daily/weekly/monthly dashboards,
KPIs, reconciliations, backlog reporting).Credit Card & CSA Process Ownership
 Oversee endtoend Credit Card (PLCC, Dual Card, TPC) processes including
settlement exceptions, chargeback research, dispute documentation, and
financial impact validation.
 Govern Centralized Sales Audit (CSA) processes—sales data validation,
exception clearing, transaction audits, and cross-system reconciliations.
 Ensure timely and accurate posting of journal entries, GL adjustments,
subledger validations, and balance sheet reconciliations across credit/CSA
workstreams. Review and approve RCA for variances, reconciling items, missing transactions,
mismatches between POS/merchant/acquirer systems, and data integrity
exceptions.
 Maintain clear documentation and version-controlled SOPs across all credit and
CSA processes.Controls, Compliance & Audit Readiness
 Ensure strong SOX & internal control environment across credit settlement,
chargebacks, write-offs, sales audit processes, and system reconciliations.
 Oversee maker–checker mechanisms, exception logs, audit evidence readiness,
and aging dashboards.
 Partner with Quality/Controls to close audit observations, strengthen policy
adherence, and drive preventive controls.
Analytics, Reporting & Insights
 Develop, enhance, and publish reporting/tools for transaction trends, variance
analytics, reconciliation exceptions, chargeback aging, recovery outcomes, and
automation opportunities.
 Drive data mining, SQL-based investigation, exception analytics, and
standardized dashboards to proactively detect issues.
 Partner with Technology teams on automation, rule-based matching, and
efficiency improvement opportunities.Collaboration & Stakeholder Management
 Coordinate with Stores, eCommerce, Merchant Services, Treasury,
Accounting, IT, and Payment Providers to resolve cross-functional issues.
 Support enterprise initiatives requiring credit/CSA inputs (system changes,
payment processor updates, GL redesign, financial controls).
 Ensure timely communication and alignment for close, volume spikes,
seasonality, and promotional events impacting credit/CSA workload.

experience

6
show more
Core Responsibilities
People Leadership & Operations
 Lead a team of analysts and specialists supporting Credit Card Finance & CSA;
oversee recruitment, onboarding, coaching, performance management, and
associate engagement.
 Serve as the single point of contact for SLC/US stakeholders regarding service
levels, cadence, escalations, and issue triage.
 Establish a structured governance cadence (daily/weekly/monthly dashboards,
KPIs, reconciliations, backlog reporting).Credit Card & CSA Process Ownership
 Oversee endtoend Credit Card (PLCC, Dual Card, TPC) processes including
settlement exceptions, chargeback research, dispute documentation, and
financial impact validation.
 Govern Centralized Sales Audit (CSA) processes—sales data validation,
exception clearing, transaction audits, and cross-system reconciliations.
 Ensure timely and accurate posting of journal entries, GL adjustments,
subledger validations, and balance sheet reconciliations across credit/CSA
workstreams. Review and approve RCA for variances, reconciling items, missing transactions,
mismatches between POS/merchant/acquirer systems, and data integrity
...
exceptions.
 Maintain clear documentation and version-controlled SOPs across all credit and
CSA processes.Controls, Compliance & Audit Readiness
 Ensure strong SOX & internal control environment across credit settlement,
chargebacks, write-offs, sales audit processes, and system reconciliations.
 Oversee maker–checker mechanisms, exception logs, audit evidence readiness,
and aging dashboards.
 Partner with Quality/Controls to close audit observations, strengthen policy
adherence, and drive preventive controls.
Analytics, Reporting & Insights
 Develop, enhance, and publish reporting/tools for transaction trends, variance
analytics, reconciliation exceptions, chargeback aging, recovery outcomes, and
automation opportunities.
 Drive data mining, SQL-based investigation, exception analytics, and
standardized dashboards to proactively detect issues.
 Partner with Technology teams on automation, rule-based matching, and
efficiency improvement opportunities.Collaboration & Stakeholder Management
 Coordinate with Stores, eCommerce, Merchant Services, Treasury,
Accounting, IT, and Payment Providers to resolve cross-functional issues.
 Support enterprise initiatives requiring credit/CSA inputs (system changes,
payment processor updates, GL redesign, financial controls).
 Ensure timely communication and alignment for close, volume spikes,
seasonality, and promotional events impacting credit/CSA workload.

experience

6
show more

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