Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Responsible for accurately applying customer payments (both with remittance and without), managing financial exceptions, and researching complex accounts to ensure ledger accuracy. Operates within strict SLA timeframes across mutiple systems and various banking portals. Key duties include executing daily cash tracking, driving continuous process improvements through the OWOW program, and supporting Month End Close procedures.

Principal Responsibilities

Retrieve remittances from Vendor Management System portals, verify talent and week-ending data, analyze variances, and prepare payment files for processing.

Apply cash payment remittances lockbox, ACH/Wires anc CC accurately and perform complex reconciliations for unapplied cash or missing remittances.

Process cash moves, offsets, write-offs, and refunds in mutiple systems via the ticketing system, ensuring mandatory approvals.

Manage PCI-compliant Credit Card requests, including granting access, setting up Autopay, processing exception payments, and resolving weekly error/reject reports.

Execute critical Month End Close processes, including clearing query, opening new accounting periods, and updating department IDs.

Investigate misapplied payments and resolve incoming customer or internal inquiries through detailed research in PeopleSoft, Ivanti, and banking portals.

Proactively contact customers for missing remittance details using escalation steps.

Identify and document process optimizations to make the department scalable using improvement logs.

Maintain department efficiency by providing ongoing training.

As necessary, work directly with customers to improve remittance processes and enhance relationships.

Assist Credit Manager with productivity of cash application staff and provide performance and attendance feedback.

Reports to the Cash Manager.

Maintain detailed documentation of events, i.e. conversations, contacts, discrepancies, etc.

Support Manager with daily administrative functions, as necessary.

Retrieve remittances from various Vendor Management System (VMS) portals, verify talent and week-ending data, analyze payment variances, and prepare payment files.

Process cash moves and offsets in multiple ERP systems

Imperative to constantly improve processes and technology to make department scalable.

Work with AR support team to help administrate unapplied cash.

Work directly with customers to improve remittance processes and enhance relationships.

Handle credit card requests while remaining PCI compliant. Responsibilities include granting access, setting up Autopay, processing exception payments via, and resolving weekly error/reject reports

Investigate misapplied payments, clear unapplied cash, and resolve incoming customer or internal inquiries through detailed research in ERP, and banking portals

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.