<p>Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.</p><p>We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.</p><p></p><p>At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.</p><p>We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.</p><p></p><p></p><p>JOB DESCRIPTION</p><p></p><p></p><p>Job Title:</p><p>Business Analyst</p><p></p><p></p><p>The Business Analyst will be responsible for independently leading cross-functional process analysis and driving strategic transformation initiatives across the FSS Business Group and beyond.</p><p>Process Analysis and Documentation:</p><p>Conduct thorough analyses of existing business processes and design the future-state process roadmap to eliminate bottlenecks and optimize end-to-end performance.</p><p></p><p>Document current processes, including workflow diagrams, data flowcharts, and process maps, to provide a clear understanding of the current state.</p><p></p><p></p><p>Data Collection and Analysis:</p><p>Gather and analyze relevant data to quantify process performance, identify trends, and measure the impact of process changes.</p><p></p><p>Use data-driven insights to recommend and prioritize process improvement initiatives.</p><p></p><p></p><p>Cross-functional Collaboration:</p><p>Lead cross-functional collaboration and manage stakeholder expectations across multiple departments, acting as the primary subject matter expert for process improvements.</p><p></p><p>Facilitate workshops, meetings, and brainstorming sessions to engage teams in problem-solving and process improvement activities.</p><p></p><p></p><p>This includes: </p><p>Change Management:</p><p>Own the change management lifecycle, including developing and executing communication and training plans to ensure successful adoption of major process changes.</p><p></p><p>Provide training and support to employees affected by process changes, ensuring successful adoption of new practices.</p><p></p><p></p><p>Solution Development:</p><p>Develop innovative solutions and recommendations for process improvements that align with the organization's strategic goals.</p><p></p><p>Design and propose new process workflows, standard operating procedures (SOPs), and guidelines that drive efficiency and effectiveness.</p><p></p><p></p><p>The Business Process Analyst, Business Transformation will adhere to standard governance guidelines, policies and procedures. This position will be exposed to multiple tools for process optimization, system enhancements and automation, to be leveraged as needed.</p><p> Education & Experience (Required and Preferred): </p><p>Required: </p><p>4 - 7 years of professional services experience preferably in staffing industry with at least 2 years of that experience managing end-to-end, cross-functional process improvement projects independently</p><p></p><p>Strong communication and analytical skills</p><p></p><p>Lean Six Sigma experience/certification, able to facilitate successful Kaizen workshops</p><p></p><p>Intermediate proficiency with Excel/Google Sheets and ability to leverage spreadsheet and other tools to solve problems/build solutions</p><p></p><p>Strong documentation/written communication with process mapping experience</p><p></p><p>Defining, analyzing, uncovering and crafting requirements with users</p><p></p><p>Strong requirement gathering and analysis skills (ability to work with a structured and methodical approach, combined with an inquiring mind)</p><p></p><p>Ability to understand the business process and create process flow diagrams</p><p></p><p>Proven change management expertise to facilitate smooth transitions during process changes</p><p></p><p>Intermediate proficiency with SQL for data extraction and analysis</p><p></p><p></p><p>Preferred: </p><p></p><p>An IT or Business Bachelor’s degree</p><p></p><p>Working as part of an Agile team</p><p></p><p>Hands-on experience with Celonis Process Mining & Execution Management (Views, Analyses, Knowledge Models, PQL, Studio, Data Integration)</p><p></p><p>Testing experience</p><p></p><p>Peoplesoft HR and Financials</p><p></p><p>Macros/VBA/VBS</p><p></p><p>Design capabilities for dashboards to support the business in identifying issues and prioritizing where action is required</p><p></p><p>Google Suite</p><p></p><p>Working in a fast paced business environment and utilizing Software Development Life Cycle (SDLC) Methodologies</p><p></p><p>Key Competencies</p><p>Interest & affinity for technology</p><p></p><p>Willingness and ability to use existing knowledge to rapidly learn new processes</p><p></p><p>Proficient at quickly developing and sustaining close working relationships with users</p><p></p><p>Excellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentation</p><p></p><p>Proven ability to review, analyze and implement process improvements</p><p></p><p>Excellent analytical and problem solving skills</p><p></p><p>High ability to simultaneously perform a variety of complicated tasks and manage competing priorities across multiple projects</p><p></p><p>Proven ability to influence stakeholders at all levels and drive consensus on complex process decisions</p><p></p><p>Ability to methodically identify, analyze, and resolve business and technical problems using systematic approaches with well-documented, supportable methodologies and creative and independent thinking, resulting in measurable ROI</p><p></p><p>Ability to prioritize, schedule, report, deliver, and support automated solutions for multiple applications within agreed timelines and overlapping schedules</p><p></p><p>  </p><p></p><p></p><p></p><p></p><p>Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.</p>

<p>Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.</p><p>We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.</p><p></p><p>At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.</p><p>We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.</p><p></p><p></p><p></p><ul><li>Supports the product lifecycle from product definition to product release, working closely with user teams to meet their requirements</li></ul><p></p><p></p><ul><li>Supports the execution and release of products to customers, participating in post-release debugging and assisting with project closeout activities</li></ul><p></p><p></p><ul><li>Assists with collection of feature requirements from customers, and translation of those to a definition of non-complex product deliverables. Assists with collection of requirements documents for each release</li></ul><p></p><p></p><ul><li>Create queries and reports to support business requests that can be used for benchmarking</li></ul><p></p><p></p><ul><li>Assists with modelling business processes, learning to adapt application configurations to improve the effectiveness of business operations.</li></ul><p></p><p></p><ul><li>Assists with check-ins with development teams to ensure deliverables meet business requirements</li></ul><p></p><p></p><p>Grade Descriptor</p><p></p><ul><li>Requires expanded conceptual knowledge and experience in own discipline</li></ul><p></p><p></p><ul><li>Grows knowledge of the company, processes and customers</li></ul><p></p><p></p><ul><li>Performs structured work assignments related to discipline</li></ul><p></p><p></p><ul><li>Uses existing policies, procedures or instructions to solve routine or standard problems</li></ul><p></p><p></p><ul><li>Receives supervision and direction from more senior level roles</li></ul><p></p><p></p><ul><li>Impacts quality of own work and the work of others on the team; works within guidelines and policies</li></ul><p></p><p></p><ul><li>Explains factual information of limited complexity to others in straightforward situations</li></ul><p></p><p>Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.</p>

<p>Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.</p><p>We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.</p><p></p><p>At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.</p><p>We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.</p><p></p><p></p><p>The Developer, Intelligent Automation (IA) will </p><p>identify and resolve requirements gaps, after transition to developer from intake</p><p></p><p>design, develop, test, deliver, and support/enhance automated solutions to drive process improvements </p><p></p><p>This role requires the natural application of LEAN, AGILE and other business analysis methodologies in alignment with IA, RPA and other technologies to meet the strategic objectives of the organization</p><p></p><p></p><p>This includes:</p><p>following standard SDLC (proper assessment, requirements gathering, design, development, testing, delivery, and ongoing support) to build automated solutions for business problems or processes </p><p></p><p>delivering or organizing training / knowledge sharing</p><p></p><p>performing code reviews and mentoring/supporting other developers</p><p></p><p>Adhering to and maintaining governance and controls for the developer</p><p></p><p>supporting the Global Intelligent Automation (IA) relationship on strategy, vision, communication, networking and collaboration on content of Global Google Site/Community. </p><p></p><p>The Intelligent Automation (IA) Developer will adhere to IA governance guidelines, policies and procedures. This position will be exposed to multiple tools for process optimization and automation, to be leveraged as needed.</p><p> </p><p>Principal Responsibilities</p><p>Percentage of Time</p><p>Design, development, and deployment of robust Intelligent Automation solutions utilizing RPA, low code/no code applications and AI technologies, while maintaining comprehensive documentation and controls: 55%</p><p>Business process analysis & automation solution design: 30%</p><p>Support of existing automations: 10%</p><p>Assist Intelligent Automation (IA) Champions in identifying automation opportunities and implementing automations: 5%</p><p>Required Education & Experience</p><p>Proven technical experience in programming/development within Robotics Process Automation (RPA) tool - Automation Anywhere</p><p></p><p>Immediate skill needs: Alteryx, AppSheet, Big Query, Python, SQL</p><p></p><p></p><p></p><p>Job Title</p><p>Experience Range (Typical)</p><p>Key Focus and Responsibility</p><p>Developer</p><p>2 – 4 Years</p><p>Proficient in development, able to build automations independently, and handle the full SDLC for standard complexity projects. Focuses on execution and starts to mentor Champions/Peers.</p><p>Senior Developer </p><p></p><p></p><p>Desired Education & Experience</p><p>General</p><p>Agile/LEAN methodologies</p><p></p><p>IT Bachelor's degree</p><p></p><p>Project management experience</p><p></p><p>Testing experience</p><p></p><p>Strong documentation/written communication & process mapping (Visio/draw.io)</p><p></p><p>Intermediate proficiency with spreadsheet tools (Excel / Google Sheets)</p><p></p><p>Requirements gathering</p><p></p><p>End-to-end development in a fast-paced SDLC environment</p><p></p><p>Strong design principles/modular programming</p><p></p><p>IT/Finance experience/certifications</p><p></p><p></p><p>Intelligent Automation</p><p>AI (Use and Application)</p><p></p><p>API (General understanding especially ERP integration (Peoplesoft, Workday))</p><p></p><p>Data & Analytics:</p><p>SQL</p><p></p><p>BigQuery</p><p></p><p>Alteryx</p><p></p><p>Google Data Studio/Looker Studio</p><p></p><p>Tableau</p><p></p><p></p><p>Data Visualization (General understanding)</p><p></p><p>Web Application Development (AppSheet / Outsystems / Firebase…)</p><p></p><p>Programming/Scripting:</p><p>C#</p><p></p><p>Python</p><p></p><p>JavaScript</p><p></p><p>Google Scripts</p><p></p><p>Visual Basic</p><p></p><p>Web Automation (PHP)</p><p></p><p></p><p>Robotics Process Automation (RPA)</p><p>Familiarity/experience with other RPA platforms (e.g. UiPath, Blue Prism…)</p><p></p><p></p><p></p><p>Leadership</p><p>Demonstrated peer leadership</p><p></p><p></p><p> </p><p>Key Competencies (see World League Publication if applicable): </p><p>Interest & affinity for technology</p><p></p><p>Professional curiosity and natural aspiration for continuous improvement that translates into seeking better tools, better ways of doing things</p><p></p><p>Willingness and ability to use existing knowledge to rapidly learn how to develop automated processes using RPA software and other Intelligent Automation (IA) capabilities, as listed above.</p><p></p><p>Proficient at quickly developing and sustaining close working relationships with users</p><p></p><p>Excellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentation</p><p></p><p>High ability to simultaneously perform a variety of complicated tasks</p><p></p><p>Ability to methodically identify, analyze, and resolve business and technical problems & improvements using systematic approaches with well-documented, supportable methodologies and creative and independent thinking.</p><p></p><p>Ability to prioritize, schedule, report, deliver, and support automated solutions for multiple applications within agreed timelines and overlapping schedules</p><p></p><p></p><p></p><p>Decision Making Authority</p><p>What is the nature of the direct supervision that is provided to the incumbent of this position?</p><p>The Intelligent Automation (IA) Developer will be supervised by the IA Senior Manager.  The IA Developer will not have any direct reports but will be responsible for mentoring Intelligent Automation (IA) Champions.</p><p> </p><p>Supervisory Responsibility:</p><p>No supervisory responsibility</p><p> </p><p>Working Conditions:</p><p>Please describe the following work conditions that are generally required to execute the principal duties of this position</p><p>Physical surroundings (e.g. office equipment):  This position requires extensive use of a computer / laptop and a computer monitor.</p><p>Adverse working environment (e.g. specify extent of exposure to noise, extreme temperature, dirt, dangerous machinery or other hazardous conditions requiring safety adherence and/or PPE equipment):  This position will be in an office environment.</p><p>Physical Effort: (Specify repetitive lifting, bending, stooping, or other physical effort required): This position requires extensive periods of sitting and working on a computer.</p><p>Domestic/International Travel: as needed for special projects (0 - 10%)</p><p>Extensive Hours:  <50 hours</p><p> </p><p>Career Progression:  Other IA roles such as solution architect, innovation lead, manager, director…</p><p>Similar Jobs in Other Concepts:  developer</p><p></p><p></p><p>The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts or working conditions. Randstad USA, reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.</p><p></p><p></p><p>Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.</p>