agm- project management

Management Responsibilities:

·         Adopt, implement & maintain domain strategies related to Order to Cash.

·         Strategic framework 

·         strategic plan & allignment,

·         Assess current state,

·         Analyze gaps between current and future state,

·         Define/adopt operational objectives and milestones incl. strategy effectiveness measurement,

·         Define process risks incl. mitigation measures and opportunities

·         Define contingency action plans for major risks,

·         Define actions and schedules,

·         Allocate budget,

·         Realign actions and schedules

·         Implement strategy - Communicate strategy and objectives,

·         Implement strategy reporting,

·         Engage staff and stakeholders,

·         Create strategy implementation report

·         Analyze feedback on strategy,

·         Monitor strategy adoption and relevance.

Functional Responsibilities:

·         Ensure excellent customer satisfaction through delivery of projects to the agreed cost, time, scope, quality and security constraints

·         Proactively manage customer relationships to achieve high levels of customer satisfaction

·         Manage the portfolio of projects and programs

·         Develop and maintain high performance team with proper guidance and supervision

·         Drive continuous improvement of project management processes and practices

·         Establish regular, clear and consistent channels of communication at all levels (cross functional) within the organisation

·         Contribute for functional and business improvement and use of development methodologies.

·         Adopt, roll out & maintain best working practices and workflows to ensure service excellence.

·         Prepare and Maintain MIS reports for effective business decisions

·         Maintain successful functional contribution in 3rd party assessments/ audits

·         Responsible for ensuring and improving the company and 3rd party safety performance on Project deliveries

·         All other special tasks assigned by the management as and when necessary.

Qualification: B.Tech., or M.Tech., PMP certification added advantage

experience