Job Title: Customer Support Executive (6-Month Contract)
Experience: Fresher or 1+ Year
Qualification: Graduate
Location: Bangalore
Compensation: ₹25,000 – ₹30,000 Net Take Home
Job Overview:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives on a 6-month contractual basis. The ideal candidate will be responsible for handling customer interactions efficiently and ensuring a high level of satisfaction.
Key Responsibilities:
Handle inbound and outbound customer calls/messages effectively.
Resolve customer queries and complaints in a timely and professional manner.
Provide accurate product/service information to customers.
Maintain records of customer interactions and transactions.
Collaborate with internal teams to ensure customer issues are resolved efficiently.
Key Requirements:
Must be a graduate in any discipline.
0 to 1+ years of customer service or support experience.
Proficiency in Hindi is mandatory, along with English and at least one local/regional language.
Strong communication and interpersonal skills.
Ability to remain calm and courteous under pressure.
Willingness to work in rotational shifts, if required.
Why Join Us?
Opportunity to work in a dynamic and growing organization.
Gain valuable customer service experience in a professional environment.
Competitive compensation with clear roles and responsibilities.
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