Job Title: Customer Care OfficerLocation: GurgaonJob Summary:Responsible for delivering exceptional service to customers by addressing inquiries, resolving complaints, and ensuring a smooth experience across all touchpoints.This role demands empathy, efficiency, and a customer-first mindset.Key Responsibilities:= Handle dealer and customer calls professionally and empathetically. Respond to inquiries regarding services and warranty policies. Guide

Role : Customer support Executive. Location : Manesar, Haryana We are seeking a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our valued customers, responsible for addressing their inquiries, resolving issues, and ensuring a seamless and positive service experience, primarily through inbound and outbound telephone calls.Key ResponsibilitiesHandle Customer Calls: Manage

Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams toensure orders are processed on time and any issues are quickly resolved.• Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, includingorder statuses, samples, quotes, and payments.• Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibilityand accountability for ongoing tasks.• Manage