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this job offer closes 9 june 2026

job details

this job offer closes 9 june 2026

summary

    posted 17 march 2026

    reference number
    JPC - 117299

    next steps

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    job details

     

     

    Key Responsibilities

    ...
    • Empathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.

    • Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.

    • Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.

    • Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high standards.

    • Quality & Compliance: Maintain a "customer-first" mindset while staying aligned with our internal quality guidelines.


     

    experience

    5
    show more

     

     

    Key Responsibilities

    • Empathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues.

    • Effective Problem Solving: Provide prompt, accurate, and clear resolutions to a variety of customer queries.

    • Strategic Escalation: Know when a case needs a specialist’s touch and escalate it to the right internal teams seamlessly.

    • Process Integrity: Follow defined policies, processes, and SOPs to ensure every interaction meets our high standards.

    • Quality & Compliance: Maintain a "customer-first" mindset while staying aligned with our internal quality guidelines.


     

    experience

    5

      working at A client of Randstad India

      A client of Randstad India

      all a client of randstad india jobs (1506)

      job location

      Gurgaon, Haryana, India


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