Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient

Job Title: Customer Care OfficerLocation: GurgaonJob Summary:Responsible for delivering exceptional service to customers by addressing inquiries, resolving complaints, and ensuring a smooth experience across all touchpoints.This role demands empathy, efficiency, and a customer-first mindset.Key Responsibilities:= Handle dealer and customer calls professionally and empathetically. Respond to inquiries regarding services and warranty policies. Guide

Role : Customer support Executive. Location : Manesar, Haryana We are seeking a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our valued customers, responsible for addressing their inquiries, resolving issues, and ensuring a seamless and positive service experience, primarily through inbound and outbound telephone calls.Key ResponsibilitiesHandle Customer Calls: Manage