• ITIL v3 or ITIL 4 certification (Service Management).
• Certified Data Center Professional (CDCP), Certified
Data Center Management Professional (CDCMP), or
Certified Data Center Expert (CDCE).
• Project Management Professional (PMP), Prince2 or
equivalent certifications.
• Either of EMC and NetApp, AND preferred at least one
of HP storage, EMC Networker, Symantec NetBackup,
CommVault, Cloud backup solution.
• Advance Excel, Microsoft Word, and PowerPoint 2013,
MS Project, MS VisioSkills Technical Skills:• Storage Technologies: Expertise in EMC, NetApp, HP
Storage etc.
• Storage Infrastructure Management: Experience in
SAN design, LUN masking, zoning, fiber channel
switches (Cisco, Dell, HP, Brocade), and storage
capacity planning.
• Datacenter & Infrastructure: Strong knowledge of SAN,
NAS, server architecture, and network.
• Cloud Solutions: Proficient in AWS, Azure, and hybrid
datacenter environments.
• Backup & Disaster Recovery: Expertise in backup
technologies (e.g., CommVault, Veeam, NetBackup,
Veritas, IBM Tivoli, Cloud Backup Solutions) and
disaster recovery solutions.
Project Management & Leadership:
• Solution Architecture: Skilled in designing IT solutions
and backup strategies.
• Leadership: Strong leadership and team management
skills, including managing cross-functional teams and
large-scale projects.5 | P a g eJob Description• Certifications: Prince2 Practitioner, PMP Trained, ITIL
V3 Certified (Service Operations, Service Transitioning).
• Vendor Management: Expertise in managing vendors,
negotiating contracts, and maintaining positive
stakeholder relationships.
• Project Planning & Execution: Proficient in budgeting,
forecasting, and creating cost models for IT
infrastructure.
Operational & Analytical Skills:
• ITIL & ITSM Frameworks: Experience in ITIL processes
for service management and operational efficiency.
• Troubleshooting & Performance Optimization: Strong
troubleshooting skills for SAN performance, storage
issues, and network connectivity.
• Capacity Planning & Monitoring: Skilled in monitoring,
reporting, and analysing storage systems for optimal
performance and capacity utilization.
• Problem-Solving & Critical Decision-Making: Strong
analytical skills to identify issues, provide solutions, and
make critical decisions in high-pressure environments.
Communication & Documentation:
• Stakeholder Engagement: Exceptional communication
skills for interacting with stakeholders and vendors.
• Documentation: Proficient in preparing reports,
dashboards, and detailed documentation for
management and audits.
• Interpersonal Skills: Ability to work effectively in
multicultural and cross-functional teams.
Additional Skills:
• Operating Systems: Knowledge of Windows, Linux,
Unix.
• Monitoring Tools: Hands-on experience with
monitoring tools and management platforms.
• MS Office Proficiency: Advanced skills in Excel, MS
Word, PowerPoint, MS Project, MS Visio.
• Continuous Improvement: Strategic thinker with a
focus on operational excellence and process
improvements.

experience

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