Digital Program LeaderWay Of Working : 4 days a week from Office Experience: 10 -14 years
We are seeking a dynamic Digital Program Leader to drive our digital transformation initiatives with customer obsession.
The role will focus on enhancing customer-side experiences through search optimization, personalization, and various customer programs like exchange and delivery speed & all others that are relevant for the customers of tomorrow.
The leader will ensure seamless UI/UX, leverage analytics for data-driven decisions, and collaborate with stakeholders across technology, product, and supply chain. The Program Manager has to collaborate across various teams and functions and set charters and processes and ensure the program is activated within deadlines with the right metrics and is running efficiently. A successful candidate will have a strong background in digital program management, stakeholder management, exceptional leadership skills, and a proven track record in enhancing customer satisfaction and operational efficiency.
Qualifications :
Master's degree from a premiere B School
Demonstrated expertise in program management, preferably within the D2C or ecommerce sector for 8 - 14 years
Proficient analytical skills, with a strong ability in data analysis and market research
Knowledge in programming languages like Python & SQL
Outstanding communication with an ability to create visualisations and present to the leadership teams
experience
15
