Key ResponsibilitiesService MIS & ReportingPrepare daily, weekly, and monthly MIS reports for key customer accountsTrack service KPIs such as SLA adherence, PM Adherence, Complaint response & resolution time, rental DG(Diesel Generators) deployment recordGenerate customer wise and site wise service performance dashboard and share with internal teams and customersData ManagementMaintain service database for key accounts (calls, complaints, PM

Hi Please find the below skills listed to be discuss on call Here is what will be discussed on the call:General:1Initiative: You manage your workload effectively and work independently.• Customer Focus: You go the extra mile to deliver excellent customerservice.• Tech Skills: You know your way around Microsoft Office 365, Windows 10and 11, laptops (Windows and Mac OS), mobile devices (iOS), and ActiveDirectory/Azure Active Directory/Entra ID.• Detail -

Essential Skills Key Responsibilities• Infrastructure Managemento Administer Windows Server environments and manage Hyper-Vvirtualization.o Oversee networking (LAN/WAN, firewalls, VPNs) and ensure optimalperformance.o Manage on-premise physical storage and backup strategies.o Implement and maintain SharePoint and collaboration platforms.• Cloud & Licensingo Manage Microsoft 365 licenses, configuration, and compliance.o Basic administration of Azure