Key Responsibilities
Reception & Visitor Management
- Greet and welcome all visitors, clients, and employees professionally
- Maintain visitor log and issue security badges per protocols
- Answer, screen, and route incoming calls efficiently
- Direct visitors to appropriate personnel and meeting rooms
Administrative Support
- Manage meeting room bookings and reception calendar
- Handle incoming/outgoing mail, couriers, and packages
- Maintain office supplies inventory and place orders
- Process internal correspondence and communications
- Prepare reports
Office Coordination
- Coordinate with building management, security, and housekeeping
- Support meeting, conference, and event setup
- Assist with new employee onboarding and workspace setup
Facilities Support
- Ensure reception area is clean, organized, and professional
- Report maintenance issues and coordinate repairs
Education & Experience
- 1.5 -2 years front office/reception experience in similar environment
Essential Skills
- Excellent verbal and written communication
- Professional phone etiquette and interpersonal abilities
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Customer service orientation
- Problem-solving and proactive approach
Technical Knowledge
- Familiar with office equipment (printers, scanners, phone systems)
- Experience with visitor management systems (advantageous)
Personal Attributes
- Professional, approachable, and positive attitude
- Punctual, reliable, self-motivated
- Flexible and adaptable to changing priorities
- Team player with collaborative approach
- Calm under pressure
