Key Responsibilities
Front Desk & Visitor Management
Greet visitors, clients, and interview candidates in a warm, professional, and courteous manner.
Manage visitor entries, issue visitor passes/badges, and maintain accurate logbooks or digital visitor systems.
Guide visitors to the appropriate conference rooms or connect them with the relevant team member.
Ensure the reception lobby, waiting area, and front desk remain clean, orderly, and well-maintained at all times.
Telecommunications & Mail Handling
Manage multi-line PBX/EPABX telephone systems: screen, answer, and route incoming calls promptly while taking clear messages.
Monitor and respond to general email inquiries with proper business etiquette.
Receive, sort, log, and distribute incoming letters, documents, and courier packages.
Coordinate outgoing courier and postal dispatches, keeping tracking records updated.
Administrative & Facility Support
Schedule, book, and manage conference and meeting rooms, ensuring audio-visual (AV) setups and seating are ready before meetings.
Monitor office stationery, pantry items, and housekeeping supplies; place purchase requests before stocks deplete.
Supervise support staff (housekeeping, office boys, security) to ensure general hygiene and smooth office operations.
Assist HR and Admin teams with new-hire onboarding logistics, identity card issuance, and company events/town halls.
Manage petty cash expenses for daily operational requirements, logging bills and receipts accurately.