Front Office & Reception Managementï‚· Greet and welcome visitors, walk-ins, and clients in a professional manner.ï‚· Maintain the visitor logbook with accurate names, contact details, and purpose of visit.ï‚· Handle all incoming calls, direct them to the respective departments, or take accurate messages.ï‚· Manage bookings for boardrooms, palette rooms, and other meeting spaces.ï‚· Ensure all meeting rooms are clean, well-arranged, and ready as per schedule.ï‚·
Key ResponsibilitiesReception & Visitor ManagementGreet and welcome all visitors, clients, and employees professionallyMaintain visitor log and issue security badges per protocolsAnswer, screen, and route incoming calls efficientlyDirect visitors to appropriate personnel and meeting roomsAdministrative SupportManage meeting room bookings and reception calendarHandle incoming/outgoing mail, couriers, and packagesMaintain office supplies inventory and place