Job Title Manager Information TechnologyReports to Managing director , IndiaDirect Reports 3-4 ( to add as work increases )Department ITLocation GurgaonWork Module- Work from Office  3. Key Result Areas• Providing leadership in the development or acquisition of business-supporting applications.• Maintaining a minimum of 99.5% application availability at all company locations.• Monitoring and addressing non-conformities in applications and processes,

Key Responsibilities Identify, evaluate, and onboard IT service providers for software resourceaugmentation/ work package outsourcing . Responsible to manage P2P cycle Develop sourcing strategies to optimize cost, quality, and delivery timelines. Negotiate pricing, contract terms, and service-level expectations with vendors. Establishand monitor vendor performance metrics to ensure compliance with SLAs. Manage escalations and resolve disputes with

Data Management & AnalysisMaintain and update databases, ensuring data integrity and accuracy.Analyze large sets of data to identify trends, patterns, and business insights.Develop dashboards and reports using tools such as Excel, SQL, or BI software (e.g., Tableau, Power BI) for various stakeholders MIS Operations & Reporting Generate daily, weekly, mothly, and ad hoc reports for departments such as finance, operations, sales, and management.Automate